Srinagar, May 15 : A major digital breakdown has paralyzed land-related public services across Jammu and Kashmir, as the Jammu and Kashmir Land Records Information System (JKLRIS) and its companion platform, Revenue Plus, have remained non-functional for several consecutive days.
The malfunction of these key e-governance platforms, vital for land record access, verification, and mutation processes, has severely disrupted revenue operations in tehsil offices, leaving citizens in distress.
From Baramulla to Poonch, people have been queueing up at revenue offices, only to be turned away due to non-responsive servers. “I have made four visits in as many days to get a copy of my mutation certificate. All I hear is ‘server is down’,” lamented Bashir Ahmad, a farmer from North Kashmir’s Kupwara district.
Officials privately admitted that the problem is not just technical. A senior revenue officer, requesting anonymity, revealed that many of the issues stem from deep-seated infrastructural challenges, especially in border districts still grappling with the aftermath of the latest Indo-Pak hostilities. “Connectivity and server infrastructure in many areas are outdated and vulnerable, largely due to the region’s prolonged instability and lack of upgrades,” the official said.
In response to mounting public pressure, the Revenue Department issued a terse statement attributing the failure to “technical maintenance and necessary system upgrades,” and assured that teams were working with the National Informatics Centre (NIC) to restore services soon.
However, digital governance experts are not convinced. “This repeated collapse of land record services reflects systemic flaws. J&K’s digital infrastructure lacks redundancy, proper data backups, and conflict-resilient design. Depending solely on centralised systems without disaster planning is a serious governance gap,” said an IT expert from Jammu.
An official said that the restoration efforts are ongoing and services are expected to resume shortly. (CNS)
